Volunteers FAQ

How does Keep Austin Fed work?
Our donors keep our volunteers busy by donating tons of food we transport to KAF recipients. There is no cost to donors or KAF recipients – we provide equipment, training, and support while volunteers donate their time and use their own vehicles. It’s a lot of work, but it’s incredibly rewarding. We keep good food out of the landfill, and make sure we get healthy meals to our neighbors in need.

We specialize in “just-in-time” surplus food pickup and delivery, and most of our donors give us prepared food — cooked meals, salads, sandwiches, etc., which have extremely short shelf lives; the food can be either hot or cold. For that reason, a quick response time and safe food handling is critical. That’s why we require volunteers have a food handler’s permit.

Some donors offer whole foods, such as crates of fresh produce, frozen uncooked meat, and bulk bagged salads. Others give us nonperishable foods. Still others donate a mix of all the above. Our volunteers also occasionally handle other items like health care products.

Donations must be in unopened packages or must not have been previously served. For catered events, we do not accept food in which guests served themselves and we require donated food be kept at the proper temperature. We also do not accept home cooked meals or food that has been stored at a residence.

How do I get started volunteering with Keep Austin Fed?
Visit then request to join Keep Austin Fed on GivePulse, it’s the social network that encourages volunteerism. Follow the instructions in the group description, which includes reading our volunteer handbook, signing up for volunteer orientation, and earning a food handlers license. If you have specific questions, contact us at volunteer@keepaustinfed.org

How much time can I expect to spend on an average pick-up/drop-off?
Most food runs take about an hour to complete, which includes travel time. Some are quicker, taking maybe 15 or 20 minutes. Occasionally, we have enormous donations that could take several hours, depending on how many volunteers show up.

Does anyone get paid at Keep Austin Fed?
No. We are an all-volunteer nonprofit organization, even the leadership team. We do, however, pay consulting fees to firms that help us figure out legal-, financial-, and nonprofit-related issues.

Donors FAQ

Recipients FAQ